Managed IT Services
Do you know what your IT is costing you? Not just in terms of dollars, but also in downtime, frustration, and lost opportunities.
Many businesses are clueless as to how much IT is quietly bleeding time and resources, until something breaks. That’s why Savant Technologies takes a proactive, strategic approach to Managed IT; one that keeps your technology aligned with your business, not working against it.
MANAGED IT SERVICES
Technology should help your business thrive — not slow it down. Our full range of managed IT services covers everything from asset tracking to network security, user support, and disaster recovery. Whether you need proactive monitoring, fast troubleshooting, or strategic infrastructure planning, we deliver solutions that keep your systems secure, efficient, and ready for growth.
01
IT Asset Management
We maintain a full inventory of your hardware, software, and licensing to reduce waste, prevent overspending, and support smart lifecycle planning. From procurement to decommissioning, every asset is accounted for and aligned with your business goals.
- Keep track of all hardware/software assets
- Reduce redundancy and costs
- Integration with procurement processes
02
Network Infrastructure Management
Even systems with the sturdiest backbone can crack under pressure if the network is not managed properly. We optimize performance, improve reliability, and protect against bottlenecks or security vulnerabilities, ensuring your business stays fast, connected, and secure.
- Design and maintain secure networks
- Provide reliable Wi-Fi solutions for on-site teams
- Ongoing monitoring for network bottlenecks
03
End-User Support Services
Our responsive support gives your employees a direct line to real experts who resolve issues quickly. Because when tech trouble strikes, your team shouldn’t waste time waiting on fixes. Savant minimizes downtime, frustration, and lost productivity across your organization.
- Helpdesk available 24/7
- Troubleshooting for all devices and systems
04
Managed Remote Monitoring and Management (RMM)
Small problems become big ones when no one’s watching. Our RMM tools give us 24/7 visibility into your IT environment, allowing us to detect issues before you even know they exist. We patch, update, and protect systems proactively — without disrupting your day.
- Real-time performance tracking for all IT systems
- Identify and address vulnerabilities proactively
05
Backup Solutions
Data loss can cripple a business — but it doesn’t have to. Our backup solutions safeguard your critical files with secure, redundant storage and regular recovery testing, so you’re ready for anything from accidental deletion to full-scale disasters.
- Fast, reliable restores when it matters most
- End-to-end protection from files to full systems
06
On-Site Support
Some issues need more than a remote fix. Our on-site support brings experienced technicians directly to your location to handle complex repairs, installations, and proactive maintenance — keeping your systems running smoothly without the guesswork.
- Hands-on IT expertise, right when you need it
- On-site solutions for proactive IT health
07
Apple & Mac Support
Savant supports Mac environments with the same focus on security, management, and user experience we bring to Windows. From day-to-day support and device management to FileVault encryption, application deployment, security tooling, and employee onboarding and offboarding, we help businesses manage Macs as part of a secure, standardized IT environment.
- Expert support for Apple devices and workflows
- Secure, consistent Mac management at scale
QUESTIONS
Managed IT Questions, Answered
Straight answers to what metro Atlanta businesses ask us most about managed IT support.
What is included in Savant’s managed IT services?
Savant’s managed IT services cover the day-to-day running and protection of your technology for one flat monthly rate. Plans include 24/7 monitoring, unlimited helpdesk support, patching and updates, endpoint protection, email security, backup and disaster recovery, Microsoft 365 management, vendor management, and regular strategy reviews. Plans can be customized to your business’s needs.
What does all-inclusive, flat-rate IT support mean?
It means your IT support costs the same every month, no matter how many times your team asks for help. Savant Technologies offers unlimited, flat-rate support, so there are no surprise invoices for routine issues. Your budget stays predictable, and your employees can reach out as soon as something goes wrong instead of waiting to see if it fixes itself.
Does Savant provide on-site IT support in metro Atlanta?
Yes. Savant Technologies is based at 301 Heritage Walk in Woodstock, Georgia, and about 98% of our team works from that office, so technicians can come on-site when remote support isn’t enough. We support businesses across metro Atlanta, including Woodstock, Marietta, Kennesaw, Alpharetta, Roswell, Canton, and Atlanta, and throughout Cobb, Cherokee, and Fulton counties.
How long does it take to switch to Savant?
Most onboardings take 45–90 days, depending on the size and complexity of your environment. Savant starts by learning your current systems, goals, and challenges. Then we document your environment, deploy our monitoring and security tools, and move support over without disrupting your business. You have a dedicated point of contact throughout.
Does Savant support Macs as well as Windows computers?
Yes. Savant supports Mac-only organizations and businesses with a mix of Mac and Windows devices as part of our Managed IT Services. That includes day-to-day user support, device management, security, application deployment, encryption, and employee onboarding and offboarding. See our FAQ page for details on Macs bought outside Apple Business Manager.
Are You Ready To Take Control Of Your IT?
Contact us to get started on your business.